Abstract
In this paper, we investigate the effect of different dispatching rules and the vehicle assignment schemes applied to a returnable packaging system in order to provide superior customer satisfaction. The investigation is conducted by a simulation approach, using a commercial software ARENA. The simulation results show that different combinations of dispatching rules and the vehicle assignment schemes affect the customer satisfaction levels differently.
Keywords
End of life products, Packaging system
Subject Categories
Recycling (Waste (etc.))
Disciplines
Engineering
Publisher
Omnipress
Publication Date
2003
Rights Information
Copyright 2003, Surendra M. Gupta
Rights Holder
Gupta M. Surendra
Permanent URL
Recommended Citation
Gupta, Surendra M.; Jarupan, Lerpong; and Kamarthi, Sagar V., "Simulation based approach for return packaging systems" (2003). . Paper 103. http://hdl.handle.net/2047/d10013830
Click button above to open, or right-click to save.
Notes
Originally published in the Proceedings of the 2003 Northeast Decision Sciences Institute Conference, Providence, Rhode Island, pp. 175-177, March 27-29, 2003