In this paper, we investigate the effect of different dispatching rules and the vehicle assignment schemes applied to a returnable packaging system in order to provide superior customer satisfaction. The investigation is conducted by a simulation approach, using a commercial software ARENA. The simulation results show that different combinations of dispatching rules and the vehicle assignment schemes affect the customer satisfaction levels differently.
End of life products, Packaging system
Recycling (Waste (etc.))
Copyright 2003, Surendra M. Gupta
Gupta M. Surendra
Gupta, Surendra M.; Jarupan, Lerpong; and Kamarthi, Sagar V., "Simulation based approach for return packaging systems" (2003). . Paper 103. http://hdl.handle.net/2047/d10013830
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